Although we make sure every housekeeper referred has a history of being very careful with your belongings, it's good to know that you are protected against loss and/or breakage that may occur while the maids clean your home. All of our maids referred go through a thorough background check.
It's your choice. Many of Friendly Maid Services customers prefer to give us a key. Others leave us a key in a safe place each visit. Others are home while we clean.
Your key is secured in a locked key storage device to which only the Friendly Maid Services office managers have access. The key is issued to your house keeper on the day of the cleaning and then returned back to the managers to get stored back in the lock box.
We require 2 business days notice if you need to change or cancel your scheduled cleaning. Less than 2 days notice may result in a $45 cancellation fee
The Friendly Maid Services housekeepers will always be prepared to clean your home with their own supplies. If in any case you have preferable cleaning products that you would like to supply instead, just inform our office and we will inform your maid.
We make every effort to have the same maids in your home. Occasionally there may be a substitute due to illness.
Payment is due at the end of service. You may pay by cash, personal check or credit cards. Our most Hassle- free payment method is having a credit on file so that we can charge your card after every cleaning. We accept all major credit cards.
Fees are based on the condition and size of the home. It is best to contact our local office and speak to one of our representatives for a FREE on the phone estimate. We will walk you through our cleaning processes and provide you with a price for a service that has been created to fit your specific needs.